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Telecommunications Performance Excellence
Telecommunications Performance Excellence provides you with a best-practices approach to dealing with underperforming products, assets, or rate pla...
: Telecommunications Performance Excellence Telecommunications Performance Excellence Do you know which of your products and customers are profitable and which are not? Telecommunications Performance Excellence provides you with a best-practices approach to dealing with underperforming products, assets, or rate plans; how to create the best bundled services; and how to maximize profits using your networks. To succeed in the highly competitive telecommunications business, get the right approach and the right
9/14/2010 2:00:00 PM
CC&B for the Telecommunications Industry RFP Template
: CC&B for the Telecommunications Industry RFP Template covers industry-standard functional criteria of CC&B for the Telecommunications Industry that can help you easily gather and prioritize your business needs in a simple and categorized excel document. More than a RFP template, it is a working document that serves as a knowledge base reference throughout the life-span of your CC&B for the Telecommunications Industry software project. Includes: CC&B Core Requirements, Packages, Discounts, and Promotions, Mediation, Retail Rating and Billing, Billing for New Generation Services, Wholesale and Interconnect Billing, Customer Care, Provisioning and Activation, Accounts Receivable, Financial Systems, Reporting, Electronic Bill Presentment and Payment Services, Revenue Assurance, Multinational Requirements, Technical Requirements
Service Innovation Management for the Telecommunications Industry
All too often, telecom companies try to innovate in scattershot ways that make it difficult to identify market opportunities. They dedicate valuable resources to developing services, only to see these services fail in the marketplace. That’s why telecom companies need to implement better approaches to innovation. Learn about effective processes for identifying, developing, and bringing innovative services to market.
: Innovation Management for the Telecommunications Industry Service Innovation Management for the Telecommunications Industry Source: SAP Document Type: White Paper Description: All too often, telecom companies try to innovate in scattershot ways that make it difficult to identify market opportunities. They dedicate valuable resources to developing services, only to see these services fail in the marketplace. That’s why telecom companies need to implement better approaches to innovation. Learn about
8/2/2010 4:34:00 PM
Driving Profitability and Managing Costs: Telecommunications Performance Excellence and Profitability
Telecommunications providers need detailed information regarding expenses and profit margins across many dimensions. But many companies lack sufficient data visibility and access to fully understand the root drivers of cost and profitability associated with rate plans, networks, products, and customers. Find out how to get an accurate understanding of these drivers, in order to cut expenses, and drive profits.
: Profitability and Managing Costs: Telecommunications Performance Excellence and Profitability Driving Profitability and Managing Costs: Telecommunications Performance Excellence and Profitability Source: SAP Document Type: White Paper Description: Telecommunications providers need detailed information regarding expenses and profit margins across many dimensions. But many companies lack sufficient data visibility and access to fully understand the root drivers of cost and profitability associated with
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Fujitsu Poised to (Inter)Stage Glovia s ComebackPart One: Event Summary
Glovia continues to provide astute solutions for manufacturers and service companies well beyond core ERP. Although, bundled with Fujitsu's Interstage infrastructure platform, low brand recognition outside Japan and nascent channel and traction for multiple products within the Fujitsu products' family will remain hurdles it must surmount. However, through a new partnership with Fujitsu Software Corporation and the backing of a resplendent and committed company, Fujitsu Limited, Glovia is now poised for a noticeable return.
: As an example, Fujitsu Telecommunications Europe , a leading supplier of high performance telecommunications services and products, has successfully implemented the joint Fujitsu Software Corporation/Glovia International solution to streamline trading relationships with its suppliers and customers and to reduce costs. Under the terms of the agreement, Glovia International will embed some of the following elements of Fujitsu s Interstage Suite into its extended-ERP solution, glovia.com, including:
A Tectonic Shift in Communications Customer Life Cycle Management
Amdocs recently announced a complete revamp of its marketing philosophy and its offering to its customers, which it believes to be the most important shift since the company's initial public offering in 1998.
: platform will purportedly enable telecommunications subscribers to self-manage their budgets via the Internet. They will be able to order and change services, change their account information, check the status of a service they have ordered, and so forth. This system provides subscribers with what amounts to an independent and automated customer service center, thereby relieving the operator s customer service center of a great burden. Also, in order to provide customers with integration between systems,
Making WLANs Work Reliably and Cost-effectively in a Multimedia World
Wi-Fi has become the access method of choice for users at the office, at home, and on the road. According to research, nearly 200 million Wi-Fi chipsets were sold in 2006 alone. But can Wi-Fi work effectively in a wireless local area network (WLAN) environment? Yes it can. To deliver Wi-Fi more reliably to increasingly diverse devices requires a self-configuring platform that covers larger areas and higher user densities.
: over IP (VoIP), Telecommunications Expense Management, Wireless Application Protocol (WAP), Communications, Infrastructure, and Transportation Planning, Technology Tools and Methods Related Industries: Telecommunications, Internet Service Providers, Web Search Portals, and Data Processing Services, Other Information Services Source: Ruckus Wireless Learn more about Ruckus Wireless Readers who downloaded this white paper also read these popular documents! The Ten
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Lawson Software Expands Vertically As Well
On October 12, Lawson Software announced the formation of a new vertical market initiative for the telecommunications industry, its sixth and newest vertical market. On October 9, Lawson Software announced 'the best quarter of contracting activity in the company's 25-year history'.
: one is for the telecommunications industry, and joins Lawson s established vertical markets in healthcare, retail, professional services, public sector and financial services. Lawson plans to bring to the telecommunications market the full suite of its lawson.insight Web-enabled extended-ERP Applications, including Human Resources, Financials, Procurement, Distribution, Analytics and Enterprise Relationship Management. As part of the new market initiative, Lawson has extended its alliance with partner
Telco Charged with Trickery on Technology
Bell Atlantic is charged with failing to fulfill promises to bring DSL and other high-speed Internet access to the home.
: are made by a telecommunications analyst, Bruce A. Kushnick, and Peter J. Brennan, formerly co-chair of a White House Roundtable for Telephone Information Services and an expert in telecommunications marketing and policy. The complaint, filed with the state s Department of Telecommunications and Energy (DTE), alleges that Bell Atlantic (then New England Telephone) achieved approval for price-based regulation by promising to develop enhanced cable and video services. The charges are disputed by Bell
Monetizing Services in the New Hyperconnected World: Shifting Business Models from Products to Services
In industries as diverse as high tech, financial services, and telecommunications, companies such as yours are rapidly changing their business models and launching new hyperconnected services via the Internet and wireless networks. This white paper examines the challenges of monetizing these new services in today’s economy—and proposes solutions that will help you achieve your goals.
: tech, financial services, and telecommunications, companies such as yours are rapidly changing their business models and launching new hyperconnected services via the Internet and wireless networks. This white paper examines the challenges of monetizing these new services in today’s economy—and proposes solutions that will help you achieve your goals. Monetizing Services in the New Hyperconnected World: Shifting Business Models from Products to Services style= border-width:0px; /> comments
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Creating Business Value with Communication-enabled CRM Processes: Enhancing Marketing, Sales, and Service
Creating Business Value with Communication-enabled CRM Processes: Enhancing Marketing, Sales, and Service. Find IT Solutions and Other Applications for Your Decision Related to the Business Value with Communication-enabled CRM Processes Customer relationship management (CRM) issues can often be traced to ineffective processes involving human communication. But you can overcome the limitations of marketing, sales, and service processes. With communication-enabled business processes—powered by communications systems integrated with business applications—you can have more visibility into interactions and improve your end-to-end performance. Learn more.
: excuse! For this European telecommunications operator, the key issue driving sales strategy in business-to-business markets was commoditization. The CEO asked his VP of sales exactly why revenue targets weren t being met. Was pricing the key factor - or were results tied to the motivation of individual sales staff? Were outcomes related to deteriorating customer service levels? Since data entry into the customer relationship management (CRM) application was at least two weeks late - and customer
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