X
Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
Compare Now
 

 telecommunications wiki


Lean IT Governance: The Most Realistic and Attainable Approach to IT Governance
The most realistic and attainable approach to IT governance is a

telecommunications wiki  integrating systems and enhancing telecommunications can dramatically lower costs, create competitive advantage and increase customer satisfaction. For IT to be considered a high performer, IT project performance must be high. Continuously improving IT project performance is a two-fold effort. First, IT managers must prioritize projects relative to anticipated outcomes, and relative to IT’s capacity to execute the projects. Second, IT projects must deliver on expectations through better planning and

Read More


Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CC&B for Telecommunications Industries

Customer care and billing (CC&B) solutions for telecommunications providers typically provide mediation; provisioning; retail rating and billing; reporting; financial systems; packages, discounts, and promotions characteristics; and billing for voice, data, content, and utility services.  

Evaluate Now

Documents related to » telecommunications wiki

Building the Small Contact Center


Until recently, customer interaction technologies were often considered too complex and costly for all but the largest businesses to justify. But today that picture has changed. Encouraged by declining technology costs and changing customer expectations, and pressured by competition, small and midsized companies are investing in key customer service building blocks, such as contact centers.

telecommunications wiki  in software, computers and telecommunications including computer/telephony convergence have made sophisticated contact center systems both manageable and affordable for smaller companies, enabling them to match large firms feature for feature as they compete for the heart of the customer. Zeacom Offices www.zeacom.com California, USA Tel: +1 (949) 261 3580 Auckland, New Zealand Tel: +64 (9) 356 5555 Sydney, Australia Tel: +61 (2) 8270 7222 Melbourne, Australia Tel: +61 (3) 8616 8555 Table of Contents Read More

Pursuit of "The Perfect Order"


The constant launch of new telecommunications products creates stiff competition, and to manage increasingly complex product portfolios, you should ensure your processes are optimized, your data is accurate, and your solutions are integrated. The first business area you should focus on is order management. Find out how you can better address the challenges of the order-to-cash cycle, decomposition, provisioning, and more.

telecommunications wiki  constant launch of new telecommunications products creates stiff competition, and to manage increasingly complex product portfolios, you should ensure your processes are optimized, your data is accurate, and your solutions are integrated. The first business area you should focus on is order management. Find out how you can better address the challenges of the order-to-cash cycle, decomposition, provisioning, and more. Read More

One Vendor’s Mission to Make Service Businesses Click - Part 3


Part 1 of this blog series introduced ClickSoftware Technologies (NASDAQ: CKSW), which until recently had focused solely on workforce and service optimization software solutions for large field service companies. Gradually, via both internal development and a few appetizing acquisitions in 2009, the vendor added a few important growth engines, such as mobile computing solutions

telecommunications wiki  been the utility and telecommunications markets. The vendor takes great pride in the fact that its products were used to schedule the telecommunication technicians at one of the greatest spectacles in 2008, the Beijing Olympic Games . The utility market, which has benefited from deregulation and modernization trends, has been a significant market in recent years. There are typically large field forces with complex scheduling and mobility requirements in utilities’ environments. ClickSoftware’s market Read More

How Analytics Can Drive Communications Service Providers to Gain a Competitive Edge


Analytics has moved from the specialty of a dedicated few to a necessity for groups of business professionals to do their job. This white paper considers the use of analytics and business intelligence (BI) for improving decision making in the telecommunications industry. It also examines the benefits of prebuilt analytic applications for achieving this objective across functions in a telecommunications organization.

telecommunications wiki  decision making in the telecommunications industry. It also examines the benefits of prebuilt analytic applications for achieving this objective across functions in a telecommunications organization. Read More

Billing Platform


Billing Platform offers a cloud billing platform that specializes in high-volume, integrated billing solutions for customers of all sizes in industries such as telecommunications, VoIP, and satellite.

telecommunications wiki  in industries such as telecommunications, VoIP, and satellite. Read More

6 Ways You Can Benefit from Telecom Expense Management


A national health insurance company’s spreadsheet-based telecom management process was leading to time and money wasted as staff tried to make up for lack of spend visibility. Further pressure to prepare the telecom function for upcoming merger activity pushed the company to find a technology that would effect immediate cost savings and long-term telecom expense management. Read more about the solution the company chose.

telecommunications wiki  , Telecom Costs , Telecommunications Expense , Telecom Cost Control , Telecommunications Expense Management , Telecom Cost Management , Managing Telecom Expenses , Telecom Expense Info , Telecom Expense Solutions , Reduce Telecom Expenses , Telecom Asset Management , Telecom Expense Technology , Telecom Cost Reduction , Telecom Expense Program , Telecommunications Consulting , Telecom Expense Services , Telecom Expense Software , Controlling Telecom Expenses , Budgeting Telecom Expenses , Telecom Read More

SAS and Action-Oriented Business Processes: Alliances, Partnerships, and Acquisitions


Combining deep analytics with BI solution functionality, expanding in certain verticals, and by acquiring several well thought out companies, have been key for SAS to further entrench itself in the market.

telecommunications wiki  in Austria, whereas SAS Telecommunications Intelligence Solutions are used by many of the world's leading carriers to drive their broader BI efforts. Customers range from Hutchinson 3G in Austria to MTS in Russia and Omnitel in Lithuania. In addition to helping identify customer, product, channel, and tariff profitability, the enhanced SAS Telecommunications Intelligence Solution also includes the following capabilities: Customizable telecommunications-specific analytic and reporting components for Read More

Top Software for Telecommunications Companies


For your own customized comparison reports, select a category below:ERP for Telecommunications Human Capital Management EAM/CMMS for Telco Operati...

telecommunications wiki  Software for Telecommunications Companies Comparing software solutions for telecommunications companies can be difficult and time-consuming—but at TEC we make it quick and easy In just seconds, you can get free side-by-side software comparison reports. Choose from all the leading vendors—including SAP, Microsoft, Oracle, IFS, Pronto Software, Infor, Lawson Software, Epicor, MicroStrategy, QlickTech International, Ramco Systems, PDS, Sage, Exact, NOW Solutions, TARGIT, NetSuite—and many more. For Read More

Will Glovia Glow Again Through Its Hub And VARs? Part 2: Challenges and User Recommendations


While the Fujitsu/Glovia relationship has worked well in Japan, a difficult market for many other ERP vendors to penetrate, it may prove to be quite a different case in other markets. Further, until recently, Glovia’s middle and top management team had long been in a state of flux and often poached by recently higher-flying competitors in the markets it attempts to regain. Further, one cannot help feeling that Glovia’s knowledge of its target market has always been deeper than its market visibility and share.

telecommunications wiki  aerospace & defense, automotive, telecommunications and capital equipment. For very detailed information about glovia.com is contained in the ERP Evaluation Center at http://www.erpevaluation.com/ However, due to relatively recent restructuring and fledgling channel, potential clients should conduct thorough research on available resources and reference sites of a regional Glovia office or an affiliate service provider. Existing Glovia customers should review the above-mentioned B2B enhancements with the Read More

EAI Vendor Active Software Activates Transactions


Active Software, Inc., a provider of enterprise application integration software products, today announced the ActiveWorks™ Application Transaction Coordinator (ATC) to ensure the transactional integrity of end-to end business processes across systems, both within and outside the corporate firewall.

telecommunications wiki  customer sites within the telecommunications, financial services, and high technology industries where transaction integrity is a critical issue. As a leading provider of Internet-based procurement systems, we have to be able to process hundreds of thousands of transactions very quickly while simultaneously ensuring that all transactions complete successfully across multiple application systems, said Rusty Frantz, vice president, engineering, Outpurchase.com. Active Software's ATC guarantees that no Read More

Enterprise IP PBX Security: System Evaluation Across Multiple Levels


Security is a vital consideration when evaluating enterprise Internet protocol (IP) telecommunications solutions. In addition to delivering business benefits, a voice over IP (VoIP) system may also become a target for unauthorized users, and must be secured against threats. Indeed, if threats and vulnerabilities are not addressed, the results can be devastating with respect to lost productivity, resources, and reputation.

telecommunications wiki  enterprise Internet protocol (IP) telecommunications solutions. In addition to delivering business benefits, a voice over IP (VoIP) system may also become a target for unauthorized users, and must be secured against threats. Indeed, if threats and vulnerabilities are not addressed, the results can be devastating with respect to lost productivity, resources, and reputation. Read More

Management for Next-generation Multi-service System Networks


The history of telecommunications management is rife with examples of good technology failing to meet business requirements. Historically, while business has needed management of service definitions, technology has focused on element management, leaving a gap between what is desired and what is possible. If operational expenses are to be lowered, this gap must be closed.

telecommunications wiki  Networks The history of telecommunications management is rife with examples of good technology failing to meet business requirements. Historically, while business has needed management of service definitions, technology has focused on element management, leaving a gap between what is desired and what is possible. If operational expenses are to be lowered, this gap must be closed. Read More

Building Semantic Webs for E-government with Wiki Technology


E-government webs are among the largest webs in existence. Thus, creating a semantic web infrastructure to organize them is highly desirable. At the same time, the complexity of existing e-government implementations also challenges the feasibility of semantic web creation. This paper explains challenges in semantic web development, identifies Wiki advantages, illustrates a potential solution, and summarizes major directions for research.

telecommunications wiki  Semantic Webs for E-government with Wiki Technology E-government webs are among the largest webs in existence. Thus, creating a semantic web infrastructure to organize them is highly desirable. At the same time, the complexity of existing e-government implementations also challenges the feasibility of semantic web creation. This paper explains challenges in semantic web development, identifies Wiki advantages, illustrates a potential solution, and summarizes major directions for research. Read More

Aspect Software


Aspect helps enterprise contact centers deliver remarkable customer experiences across every conversation and every channel – through a single, elegant software platform. As the global leader in customer engagement solutions, our unified interaction management, workforce optimization and back-office solutions seamlessly orchestrate people, processes and touch points for today's top brands in aviation, financial services, healthcare, manufacturing, telecommunications and retail.

telecommunications wiki  financial services, healthcare, manufacturing, telecommunications and retail. Read More