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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 telecommunications wiki


Lean IT Governance: The Most Realistic and Attainable Approach to IT Governance
The most realistic and attainable approach to IT governance is a

telecommunications wiki  integrating systems and enhancing telecommunications can dramatically lower costs, create competitive advantage and increase customer satisfaction. For IT to be considered a high performer, IT project performance must be high. Continuously improving IT project performance is a two-fold effort. First, IT managers must prioritize projects relative to anticipated outcomes, and relative to IT’s capacity to execute the projects. Second, IT projects must deliver on expectations through better planning and

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CC&B for Telecommunications Industries

Customer care and billing (CC&B) solutions for telecommunications providers typically provide mediation; provisioning; retail rating and billing; reporting; financial systems; packages, discounts, and promotions characteristics; and billing for voice, data, content, and utility services.  

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Documents related to » telecommunications wiki

Building the Small Contact Center


Until recently, customer interaction technologies were often considered too complex and costly for all but the largest businesses to justify. But today that picture has changed. Encouraged by declining technology costs and changing customer expectations, and pressured by competition, small and midsized companies are investing in key customer service building blocks, such as contact centers.

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Off-loading Some Green Compliance Burdens: Can Enterprise Applications Meet the Challenge?


The European Union’s WEEE Directive requires electronics manufacturers of member states to manage and pay for electrical and electronics waste recycling. Yet some prospective business service providers are waiting for the legislation and market to mature before offering their solutions.

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Moving Your Customers From TDM to IP


As the global marketplace continues to become more competitive, enterprises are struggling with how to retain their competitive edge. While many have transferred their databases to internet protocol (IP) to replace outdated systems, some have yet to upgrade their phone systems as part their strategy. Discover how migrating to voice over IP (VoIP) as part of an overall telecommunications strategy can help your business.

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Pegasystems Acquires Turkish Partner Ultima IT


Pegasystems has acquired its Turkish partner, Ultima IT, for undisclosed terms. Ultima provides consulting and services for developing strategic business applications and IT Infrastructure in the Turkish market.

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Managing Utility Technology and Service Acquisitions in the Smart Grid Age


A disciplined and comprehensive acquisition process is essential for utilities to get the most out of their Smart Grid investments. Know the practical and flexible methodology proven in industries such as telecommunications, high tech, and financial services that can assist utilities in the selection and acquisition of solutions that address current and future operating states to deliver immediate and long-term benefits.

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A Short Guide to Wikis


What’s all this hype about wikis anyway? According to Gartner’s Hype Cycle, wikis are descending from the crest of a hype wave and coasting into areas where real business value can be recognized. Why? Because their ability to allow corporate users to collaborate on any number of internal projects in an online environment where everyone is given an equal voice is not only empowering, but speeds the process of innovation.

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YASU Technologies


YASU Technologies is a leading vendor of BRMS. It is headquartered in Hyderabad, India and has a sales office in Santa Clara, US. Rated 178th in the Technology Fast 500 Asia Pacific 2004 program conducted by the Technology, Media & Telecommunications (TMT) global industry group Deloitte Touche Tohmatsu, YASU has reseller and OEM relationships with different companies in Germany, Australia, Austria, France, Korea, New Zealand, Switzerland, Taiwan, UK and USA, among others.

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Comarch


Comarch is a software house and IT services company that specializes in innovative IT solutions for the telecommunications and financial services industries, government, large enterprise, and small and medium business. Our products and solutions cover billing, network management, enterprise resource planning (ERP) systems, IT security, customer relationship management (CRM) and loyalty management, electronic data interchange (EDI), sales support, electronic communication, and business intelligence.  

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Ovum


Analyst and consultancy firm Ovum has offices around the world. Founded in 1985, the company specializes in IT and telecommunications.

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How Analytics Can Drive Communications Service Providers to Gain a Competitive Edge


Analytics has moved from the specialty of a dedicated few to a necessity for groups of business professionals to do their job. This white paper considers the use of analytics and business intelligence (BI) for improving decision making in the telecommunications industry. It also examines the benefits of prebuilt analytic applications for achieving this objective across functions in a telecommunications organization.

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