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Software Functionality Revealed in Detail
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 telecommunications za


A Tectonic Shift in Communications Customer Life Cycle Management
Amdocs recently announced a complete revamp of its marketing philosophy and its offering to its customers, which it believes to be the most important shift

telecommunications za  platform will purportedly enable telecommunications subscribers to self-manage their budgets via the Internet. They will be able to order and change services, change their account information, check the status of a service they have ordered, and so forth. This system provides subscribers with what amounts to an independent and automated customer service center, thereby relieving the operator's customer service center of a great burden. Also, in order to provide customers with integration between systems,

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CC&B for Telecommunications Industries

Customer care and billing (CC&B) solutions for telecommunications providers typically provide mediation; provisioning; retail rating and billing; reporting; financial systems; packages, discounts, and promotions characteristics; and billing for voice, data, content, and utility services.  

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Documents related to » telecommunications za

Amdocs Overhauls Its Marketing


Amdocs believes its ICM strategy resonates with its customers, who, facing increased competition and price commoditization, realize that they need to differentiate customers' experiences from the competition, to enhance customer loyalty and increases profitability.

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Second Generation IP Telephony


As much as 80 percent of day-to-day business activity is taken up by digitally-based messaging. Integrating telecommunications with your messaging environment is crucial. Second generation IPT leverages data networks, and increases productivity through voice application integration. It integrates directly with customer relationship management or enterprise resource planning systems, Lotus Notes, and Outlook, Word, and Excel, to digitally capture information for compliance and traceability.

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Power and Thermal Management Considerations for Network Telecom Solutions


As telecommunications networks grow in size and complexity, enterprises and service providers are faced with an increasing burden on operating expenses. In particular, the amount of power consumed and heat dissipated within even a single rack of communications servers is now a very real budget consideration. Clearly, lowering these numbers is the concern of all communication platform designers.

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TEC Industry Watch: Enterprise Software News for the Week of August 20, 2012


SOFTWARE SELECTIONS and GO-LIVESAgricultural equipment manufacturer selects Abas ERPIndustry tags: manufacturing “Canadian company Cadman Power Equipment Ltd., a manufacturer of special agricultural machinery and irrigation equipment has conducted an ERP selection project, and ERP from abas Business Software emerges the winner of this competition. The company was looking for a system as a single

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Yellowfin


Yellowfin has been delivering business intelligence (BI) solutions focusing on data management and collaboration since 2003. Yellowfin's global client base spans a range of sectors, including business services and consulting, legal, manufacturing, information technology, telecommunications, logistics, education, government, finance, and insurance. Yellowfin has offices in Melbourne (Australia); Austin, Texas (US); Tokyo (Japan); Pasig City (Philippines); and Porto Alegre (Brazil).

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Dataprev Selects IFS Applications


Brazilian social security information and technology company Dataprev recently selected IFS to provide business intelligence (BI) and document management solutions. This is not a typical IFS customer profile, but this might show that IFS’s solid technology and willingness to partner with others for joint ventures can make the vendor competitive even in non-manufacturing and non-asset-intensive environments.

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Ovex Technoloiges


Ovex Technologies (Pvt) Ltd. is the largest third-party offshore business process outsourcing (BPO) and IT solutions provider, and the second largest exporter of IT services in Pakistan. The company employs over 900 employees and at its seven facilities, and serves both domestic and international clients. Ovex maintains partnerships with global technology vendors like Cisco, IBM, EMC, and Microsoft, and has clients in telecommunications, manufacturing and services, banking and financial, education, media, the public sector, and health care. The corporate office is located in Lahore (Pakistan), with other locations in Islamabad and Karachi. Ovex is owned by En Pointe Technologies, Inc. (NASDAQ: ENPT), and is an ISO 9001:2000(International Organizations for Standardization 9001:2000)-certified company.

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Marquee Vendors Partner for Deepening Inherent CRM and BI Links


Despite the logic behind combining customer relationship management (CRM) and business intelligence (BI) elements, the implementation of marketing automation (MA) has been stunted by slow markets, and pessimistic investors. Vendors in CRM and BI are building alliances in order to gain market share and illustrate the value of MA.

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CompuData, Inc.


CompuData is one of the largest Sage VARs in the country, winning several prestigious awards including Sage President's Circle, Accounting Technology Magazine's VAR 100 and Technology Pacesetter for several years in a row. Key product offerings include: Sage MAS 90, MAS 200, MAS 500 ERP systems, SalesLogix CRM, and Sage ABRA HR systems. CompuData can review your current business processes, implement an out-of-the- box or customized IT solution, train your staff at our Sage Authorized Training Center, and support your software 24x7.Conveniently, CompuData provides a one-stop shop for small to mid-size businesses' IT needs, including system design, networking, telecommunications, remote access, Internet security, and 24x7 support services. Offices are located in Philadelphia, PA, Charlotte, NC and Irvine, CA.

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Online M2M Marketplace


There has recently been a surge of interest in Machine-to-Machine (M2M) solutions in the telecommunications industry and beyond. M2M programs are increasingly being evaluated for their potential to deliver top-line results—extending their utility beyond simple operational efficiency initiatives. See how an online M2M marketplace would be an entry strategy for communication services providers in driving M2M adoption.

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