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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 top 10 telecommunications companies in the uk


(Forgotten) CRM and ERP Kingdoms in the Making?
Enterprise resource planning (ERP) and customer relationship management (CRM) vendor Consona is determined to establish a CRM “kingdom” based on Consona

top 10 telecommunications companies in the uk  named one of the top 100 vendors in KM by KMWorld , an information provider specializing in knowledge and content management. Powered by QlikView, Consona KM 7.3 analytics module features twelve prepackaged, KCS-driven role-based dashboards that help companies drive at the truth about their service levels, allowing for support incidents and knowledge to finally be analyzed together—and over long periods of time. Consona would like the market to see it start fresh as a true provider of customer service

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CC&B for Telecommunications Industries

Customer care and billing (CC&B) solutions for telecommunications providers typically provide mediation; provisioning; retail rating and billing; reporting; financial systems; packages, discounts, and promotions characteristics; and billing for voice, data, content, and utility services.  

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The Power Behind SHL Talent Analytics


Many organizations don’t understand the effectiveness of their talent management programs relative to their competitors’. SHL Talent Analytics is changing the way organizations think about their talent—by adding a new dimension to talent analytics. TEC analyst Sherry Fox looks at how this system provides data-driven talent insights that help businesses better understand their ‘greatest asset’ and boost business performance.

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HighJump Grows in a Period of Low Growth Through Adaptable, Broad Function Products


With approximately 180 employees, HighJump Software is in growth mode with total revenue up 40% in fiscal 2002 and with current year over year revenue growth of 33%. More impressively, license revenue was up 60% last year and running at growth rate of 60% year to date. How does the relatively small SCE vendor accomplish it? Adaptability and broad functional footprint would be the keys to the answer.

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RFID Workbench: Understanding the Basics


Radio frequency identification (RFID) helps actualize the perfect integration of logistical and commercial chains and its use is rising in the US and Europe among large companies; government departments; and industries. Setting up RFID requires a validation test on a defined perimeter that involves the processes that have the most direct impact on your activity to see how RFID will affect your environment.

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Entering the Market in the World’s Largest Democracy


Currently, India’s population is approximately 1.0009 billion. The middle class is large and still growing; wages were low, but now are some of the best in various industries; many workers are well educated and speak English; and investors are optimistic and local stocks are up. Despite political turmoil, the country presses on with economic reforms. But for potential investors, there’s still cause for worry—find out why.

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The Impact of the New FRCP Amendments on Your Business


With the recent amendments made to the Federal Rules of Civil Procedure (FRCP), businesses must take a closer look at how they manage their electronic data. Recent studies have shown that many companies are not prepared for how these changes will affect their business. To improve their governance procedures to meet these new requirements, businesses must invest in technology that can adequately preserve electronic data.

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The Transformation of the Lean Enterprise


Over the past 30–40 years, manufacturers have made dramatic leaps in improving their businesses by using lean manufacturing and Six Sigma techniques. The systems these businesses use, however, have changed relatively little in comparison. The ERP systems manufacturing companies rely on to run their business are greatly at odds with the strategy and processes lean manufacturers use to maintain their competitive advantage.

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Who Are White Papers Aimed at Anyway-The Technical Professional or the Poor Soul Who Got Stuck With the Job?


Anyone who’s ever been involved in choosing enterprise software knows it’s not an easy job. It takes months of preparation that involves gathering information from various departments, mapping business processes, preparing a business case, interviewing stakeholders, and getting buy-in from executives and users on the project. And that’s only the beginning! But whose job is it to do all of this

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Oracle and Microsoft Partner in the Cloud (and the Sky Hasn’t Fallen)


These days, when the compromise-hating politicians with extremist ideologies in the US Congress are again threatening to bring the US economy (and perhaps that of the entire world) to the brink of credit default, maybe even a financial systems meltdown, it is astounding to see fierce IT archrivals finding common ground. Indeed, at the recent Oracle OpenWorld 2013 conference, it was refreshing to

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Sharepoint -The Face Of Your Enterprise Architecture


This paper reviews some of the key challenges faced by today’s enterprises, e.g., use of too many systems and difficulty in information structuring and standardization, and explores the features and functionalities of SharePoint that makes it a key component of your enterprise architecture. See how how SharePoint as a platform can be used to integrate enterprise business infrastructure and solutions for your organization.

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Moving to the Cloud: Understanding the Total Cost of Ownership


In Moving to the Cloud: Understanding the Total Cost of Ownership, you'll learn about the hard and soft costs associated with both cloud-based and ...

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