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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 top 5 telecommunications companies in india 2011


A Leader in Service Management Tackles Multidimensional Growth
Founded in 1999, Servigistics, initially a service parts planning and optimization (SPP/O) specialist, has become a full-fledged service lifecycle management

top 5 telecommunications companies in india 2011  information technology (IT) spending. Top priorities for SLM technology investment in 2010 and 2011 are the following: service business intelligence (BI)/analytics, service CRM, service knowledge management, and mobile field service. But many companies have not been satisfied with service technology investments made to date. According to Aberdeen, an average satisfaction score is 3.4 on the scale of 1 to 5. For more information about service opportunities and challenges, see TEC’s series of articles on

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CC&B for Telecommunications Industries

Customer care and billing (CC&B) solutions for telecommunications providers typically provide mediation; provisioning; retail rating and billing; reporting; financial systems; packages, discounts, and promotions characteristics; and billing for voice, data, content, and utility services.  

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One Vendor’s Mission to Make Service Businesses Click - Part 3


Part 1 of this blog series introduced ClickSoftware Technologies (NASDAQ: CKSW), which until recently had focused solely on workforce and service optimization software solutions for large field service companies. Gradually, via both internal development and a few appetizing acquisitions in 2009, the vendor added a few important growth engines, such as mobile computing solutions

top 5 telecommunications companies in india 2011  that may work on top of the user's choice of underlying mobile infrastructure (e.g. local database, synchronization, communication management, and device management). The suite currently supports both Microsoft's and SAP Sybase 's mobile infrastructure. Over the last 18 months or so, while there has been strong demand for ClickSoftware’s breadwinning optimized scheduling solution, the area of mobility has reportedly experienced even larger demand. ClickSoftware now has over 50 customers who have Read More

Managed Hosting in Europe: A Review of the Managed Hosting Market and Suppliers in Europe


The increasing use of virtualization allowed managed hosting providers to reduce costs by sharing infrastructure between customers, creating the earliest versions of what is now known as cloud computing. Platforms managed by specialists provide higher service levels, greater ease of secure access, and more manageable costs than many companies can achieve internally. Discover more about Europe’s managed hosting market.

top 5 telecommunications companies in india 2011  no. 1 among the top 10 telecom companies worldwide by Standard and Poors with a Credit Rating of AA . NTT also has approximately $9 billion in cash cushioning it from many of the issues created by the current financial situation. NTT Europe Online's solutions include: Managed Hosting in single, dual or multi-tiered infrastructures Managed Hosting in multiple environments (production, pre-production, development etc) Managed Hosting in redundant and resilient configurations • Multi-site environments Read More

New TEC 2011 Human Capital Management Buyer's Guide


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Success in the New Economic Reality


In today’s challenging economic environment, no company can afford to be rash. But can the “do nothing” approach really pass as sound business strategy? As in the best of times, companies need to understand the nature of the pressures they face and take clear action to address them head-on. Discover how to see clearly, think clearly, and act clearly—focus your energy on developing clarity and transparency in your company.

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How Companies Can Reduce Costs with Cloud-based Training


Today’s volatile economic climate has many regulated companies thinking differently about cost containment within all operations, particularly through training management. Here we outline 10 value drivers that affect ROI for employee training management among regulated companies, and how they can be achieved through cloud-based training management. See how learning systems delivered through the cloud can increase your ROI.

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Procurement Outsourcing: 10 Things Companies Really Want to Know


Procurement Outsourcing: The 10 Things Companies Really Want to Know draws upon recent discussions with dozens of companies that are exploring outsourcing services. Jason Gilroy and colleagues draw upon their years of procurement expertise to provide answers to common questions surrounding the outsourcing of procurement services.

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ERP in Manufacturing 2012: The Evolving ERP Strategy


This Aberdeen Group report, based on over 170 survey respondents in manufacturing, provides best-in-class manufacturing approaches to ERP strategy. Today, 92% of manufacturers have implemented ERP. Still, recent data finds that a successful ERP implementation goes well beyond just putting it into place. ERP, and the organization itself, should be constantly moving forward. Successful manufacturers tailor ERP in reaction to business change and needs including adding new functionality or mobile access.

top 5 telecommunications companies in india 2011  ERP,enterprise resource planning,manufacturing,2012,ERP strategies,ERP implementation,integrating ERP,tailor ERP Read More

Get Closer to Your Best Customers: A Shift in Customer Strategies in a Time of Crisis


An unsettled economy needs a different approach to managing revenues. Companies must identify their most profitable customers and the most effective marketing and sales vehicle for reaching them—with a shrinking budget. And shifts in customer spending demand a fresh look at the value proposition of your current products and services. Find out how you can stay close to your customers as their needs change.

top 5 telecommunications companies in india 2011  ' especially with your top-tier customers. Beyond customer surveys and management follow- ups, invest in programs that drive ongoing interactions to create a full customer life cycle. Postsale service, loyalty programs, customer support, and channel partners play an important role in customers' use of products and should form an integral part of this life cycle. Colgate-Palmolive Industry: Consumer products Summary Colgate-Palmolive Company is a global provider of consumer products that make lives Read More

In-memory Computing: Lifting the Burden of Big Data


Business data is growing at an unprecedented speed, and organizations of all sizes, across all industries, have to face the challenge of scaling up their data infrastructure to meet this new pressure. Advances in server hardware and application design have led to a potential solution: in-memory computing. Read Aberdeen's Analyst Insight report and see how in-memory computing can address two of the "three Vs" of big data.

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University of Kentucky Leveraging SAP HANA to Lead the Way in Use of Analytics in Higher Education




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2011 Trends Report: Enterprise Resource Planning (ERP)


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top 5 telecommunications companies in india 2011  (ERP) What are the top trends in ERP for 2011? Find out in guide to quickly fill you in on the 2011 Trends Report: Enterprise Resource Planning (ERP) . You'll learn where ERP is heading: everything from cloud computing and vendor accountability, to collaboration tools and more to help you plan effectively for the future. Eight top trends. Five expert opinions. One easy way to learn what's in store for ERP in 2011. Get informed with 2011 Trends Report: Enterprise Resource Planning (ERP) today! For Read More

SAP Business All-in-One


Through the SAP Business All-in-One platform, people in businesses around the globe are improving relationships with customers and partners, streamlining operations, and achieving significant efficiencies throughout their supply chains. Today, more than 17,000 companies in over 120 countries run more than 44,500 installations of SAP software.

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IFS Uses Azure for Global Cloud, Oracle for IFS-in-a-Box


News from the recent Oracle Open World 2014 mega conference is that IFS is selling the IFS Applications suite in two new ways: in a box and in the cloud. IFS partners with Oracle for IFS-in-a-Box and Azure for IFS on Azure.

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ERP in Manufacturing 2011: Defining the ERP Strategy


Most manufacturing enterprises use enterprise resource planning (ERP) as their main business system. It has always been assumed is that companies strive to have one single ERP system to unify all their parts and processes, but a survey shows that the average manufacturing company has 1.9 separate and distinct systems. This paper looks at how overall ERP strategy relates to companies’ performance.

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