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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 top telecom companies of us


Telecom Re-invention: Optimizing the Online Customer Experience
As networks, devices, and media converge, telecom companies have increasingly complex catalogs of products and services on offer to customers who are, in turn

top telecom companies of us  business user application solution top-rated by industry analysts for powering highly personalized, efficient and effective e-commerce sites. ATG's platform-neutral optimization services can be easily added to any Web site to increase conversions and reduce abandonment. These services include ATG Recommendations and ATG's live help services, including ATG eStara Click to Call, and Click to Chat. The company is headquartered in Cambridge, Massachusetts, with additional locations throughout North America

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Enterprise Resource Planning (ERP)

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How to Overcome the Limits of Enterprise Software


Is your enterprise software really making you more competitive? After all, for years you’ve had to make expensive trade-offs between application dependability and manageability—and the sheer computing power required to deliver effortless scalability simply didn’t exist. However, a new type of software environment is successfully and cost-effectively meeting the requirements of today’s most demanding applications.

top telecom companies of us  dependability challenge. And on top of all that, Sample Corp. prefers to run its applications on low-cost hardware rather than expensive, high-end servers. Note: This case study presents a hypothetical scenario based on the experiences of actual Appistry customers. Fig 1. Application-centric approaches to deploying, managing and developing applications yield a host of benefits. Infrastructure-Centric Application-Centric Dependable First generation solutions rely on expensive, redundant hardware to Read More

The Definitive Guide to Successful Deployment of VoIP and IP Telephony-Chapter 1


As the era of traditional telephony draws to a close, the doors to the next generation in communications open. Chapter 1 of this 4-part e-book discusses electronic human voice communication and its importance in business today. It documents the underlying beliefs, philosophies, and observations of the future of telephony, and provides the basic concepts readers will need to guide them through the rest of the series.

top telecom companies of us  anything less than our top priority. My job is to make sure that our books are as good as—and in most cases better than—any printed book that would cost you $40 or more. Our electronic publishing model offers several advantages over printed books: You receive chapters literally as fast as our authors produce them (hence the “realtime” aspect of our model), and we can update chapters to reflect the latest changes in technology. I want to point out that our books are by no means paid advertisements Read More

7 Things Every Executive Should Know About Telecom Expenses


Most enterprises waste millions of dollars annually by not managing their telecom spend in a standardized, centralized, more accurate way. Having ballooned up to being in the top four overall expenses of the entire company, telecom expense management (TEM) is something you should put on your radar—sooner than later. Find out why your telecom expenses are rising, and how you can work globally to reduce them.

top telecom companies of us  ballooned up to a top four overall expense of the entire company, telecom is something that you, as CIO, should put on your radar, ASAP. You've got continually changing inventory, complex billing for a wide range of offerings, and baffling contracts with amendments that are difficult to understand. It's common knowledge that fixed telecom costs have been consistently decreasing for the last decade or so. So how will you respond when someone ask: why are our telecom costs continuing to rise? Action is Read More

A Product Note: Attensity and the Voice of the Customer


Attensity has found a way to truly capture the voice of the customer with its new breed of customer experience management (CEM) solutions. TEC analyst Jorge García looks at how Attensity’s CEM products can help organizations analyze customer conversations across multiple channels, extract actionable data and insights, and route conversations for rapid and effective response, improving their customers’ experience and loyalty.

top telecom companies of us  Customer Solutions Group, the top three capabilities that would help chief information officers (CIOs) to create a more compelling customer experience are: support for mobile applications, simpler interfaces for customer-facing employees, and guided experiences. Another challenge according to the survey is the ability to audit customer transactions, which is always a good starting point for any type of analysis.   Conclusion Attensity has positioned itself as a serious contender in the CEM space owing Read More

Justification of ERP Investments Part 1: Quantifiable Benefits from an ERP System


Studies that surveyed manufacturers about the impact of ERP systems on firm performance indicate that company size and industry do not affect the results. Benefits have been indicated for large and small firms, whether they make standard or custom products or are in discrete or process manufacturing environments. This section explains the quantifiable benefits in terms of several areas of improvement. Reprinted from Maximizing Your ERP System by Dr. Scott Hamilton.

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Case Study: The Armament Research, Development and Engineering Center (ARDEC), US Army


For the 3,500 users at the Armament Research, Development and Engineering Center (ARDEC), having organizational data coming from three different sources was causing reporting problems. To provide accurate reports to customers, ARDEC adopted a news business intelligence (BI) solution. Learn how that solution provided self-serve reporting for users, access to all enterprise data, and faster time-to-production.

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Top ERP for Oil & Gas 2012


Top ERP for Oil & Gas 2012. There are several new ERP systems designed for the Oil and Gas Industry, and here's your chance to compare them quickly...

top telecom companies of us  Oil & Gas 2012 Top ERP for Oil & Gas 2012 There are several new ERP systems designed for the Oil and Gas Industry, and here's your chance to compare them —quickly and easily. TEC's ERP comparison reports make it easy for you to research and compare ERP solutions from industry leaders like IFS, Microsoft, Oracle, and SAP. Which ERP is best for your Oil and Gas operation? To find out, simply select 3 solutions from a list, and you'll get your fast, free comparison. If you wish, you can also drill down Read More

Fear of the Unknown, the Art of War, and Competitiveness


It is not unusual to use the metaphor of war to construct theories of business competition—substituting competing vendors for the mortal enemy. But what about the enemy within? And what if it is in fact a company's strongest resource?

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Between Toyota and Sony: Japanese Software in the US Market


Asprova, Japanese developer of production scheduler/advanced planning and scheduling (APS) solutions, is eager to break into the US market. The company is curious, however, and perhaps a bit puzzled by the fact that there seems to be hesitation in the US market about buying Japanese-made software. Considering the popularity of Japanese-made consumer electronics and computer accessories, (in 2007

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Pronto Signs Deal with Largest Family-owned Theme Park in the US


Pronto Software, provider of enterprise resource planning (ERP) and business intelligence (BI) software, announced signing a new contract with Herschend Family Entertainment Corporation (HFE). HFE is the largest family-owned theme park in the United States. The Pronto solutions will be rolled out across HFE’s portfolio of entertainment, tourism, and hospitality properties, replacing legacy retail

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Case Study: US Lumber Group


US Lumber Group, a building materials distributor, has over 6,000 customers and eight cost centers. As the company grew, it needed a business intelligence (BI) solution to help calculate and analyze activities, including all financial forecasting. It decided to look beyond its planned enterprise resource planning (ERP) upgrade, and chose Cognos. Learn why the company has access to more relevant data than ever before.

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Top 5 Security Tips for 2009


In the white paper top 5 security tips for 2009, discover what smaller companies like yours can do to protect themselves from security threats that...

top telecom companies of us  In the white paper Top 5 Security Tips for 2009 , discover what smaller companies like yours can do to protect themselves from security threats that result in financial loss, lowered productivity, lost sales opportunities, and stolen company data. Don't wait until trouble strikes. Download your copy of Top 5 Security Tips for 2009 today, and learn how to make your IT environment a safer one.   For assistance, please contact customer service. Hours: 8:00 AM to 5:30 PM EST. Phone: 514-954-3665, ext. 367. Read More

Best-of-Breed Versus Complete CAD-PLM Suites: The Debate Rages On


The PLM world is currently witness to fervent debate on the most appropriate type of PLM/CAD software. Best-of-breed solutions offer the needed capabilities and hence integrate the necessary software modules as per the customer’s needs, whereas all-in-one CAD/PLM suites attempt a “one size fits all” approach. In his report, TEC principal analyst P.J. Jakovljevic provides his view on the intricacies of these two approaches.

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Top Software for Service Companies


For your own customized comparison reports, select a category below:ERP for Service Companies. Professional Services Automation Human Resource Man...

top telecom companies of us  Software for Service Companies Comparing software solutions for services companies can be difficult and time-consuming—but at TEC we make it quick and easy In just seconds, you can get free side-by-side software comparison reports. Choose from all the leading vendors—including Microsoft, SAP, Oracle, UNIT4, Sage, IBM, Pronto Software, MicroStrategy, Infor, Epicor, META4, NuView, OpenAir, NOW Solutions, NetSuite, Cézanne Software, PRELYTIS, QlikTech International, TARGIT, Cougar Mountain Read More