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Software Functionality Revealed in Detail
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 top telecom networking companies


Telecom Re-invention: Optimizing the Online Customer Experience
As networks, devices, and media converge, telecom companies have increasingly complex catalogs of products and services on offer to customers who are, in turn

top telecom networking companies  business user application solution top-rated by industry analysts for powering highly personalized, efficient and effective e-commerce sites. ATG's platform-neutral optimization services can be easily added to any Web site to increase conversions and reduce abandonment. These services include ATG Recommendations and ATG's live help services, including ATG eStara Click to Call, and Click to Chat. The company is headquartered in Cambridge, Massachusetts, with additional locations throughout North America

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

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Managed Hosting in Europe: A Review of the Managed Hosting Market and Suppliers in Europe


The increasing use of virtualization allowed managed hosting providers to reduce costs by sharing infrastructure between customers, creating the earliest versions of what is now known as cloud computing. Platforms managed by specialists provide higher service levels, greater ease of secure access, and more manageable costs than many companies can achieve internally. Discover more about Europe’s managed hosting market.

top telecom networking companies  no. 1 among the top 10 telecom companies worldwide by Standard and Poors with a Credit Rating of AA . NTT also has approximately $9 billion in cash cushioning it from many of the issues created by the current financial situation. NTT Europe Online's solutions include: Managed Hosting in single, dual or multi-tiered infrastructures Managed Hosting in multiple environments (production, pre-production, development etc) Managed Hosting in redundant and resilient configurations • Multi-site environments Read More

Outsourcing Best Practices


It has become very common for start-ups to begin their entire product development by leveraging companies offshore. Once a long-haul possibility for large corporations with deep pockets, offshore outsourcing is now accepted as a natural phenomenon of business strategy for even the smallest of companies. Learn 10 best practices that can help you manage your next product engineering outsourcing (PEO) project.

top telecom networking companies  their talent pool. The top class talent may not like the non-development work and will create attrition problems very soon. As the nature of the engagement evolves, the right partner can always bring in the right talent. Delegate the project management: At least the people management should be in control of the outsourcer. They are on the ground there. The engineering leadership in the U.S. may tend to insist on full control on the project, which involves hiring, firing and day-today management—all of Read More

Sword Ciboodle-One More BPM-Centric CRM Provider


What does BPM have to do with CRM? Sword Ciboodle can tell you. The vendor delivers process-based customer interaction solutions to contact centers to improve the customer experience by improving customer-facing processes. TEC principal analyst P.J. Jakovljevic reviews the vendor’s key offerings and sits down with Ciboodle’s VP of product and market strategy to discuss the company’s challenges, strategies, and technologies.

top telecom networking companies  centers are not the top pain? In other words, how do you compete with the broader service suite providers, who have best-of-breed KM, predictive analytics, field service scheduling, and other bundled capabilities? ML: If agents are not complaining about an application, it is unlikely that the company is looking to replace the system currently in place. In a time where budgets are tight and companies look very carefully at what they spend, there must be a compelling reason to enhance or replace a current Read More

Reconnecting with Cincom Systems


Cincom executives lay out some facts, and Technology Evaluation Centers (TEC) Principal Analyst P.J. Jakovljevic discovers that Cincom Acquire isn't the old-school client-server sales product configurator he thought it was. Since about 2005, Cincom Acquire has been Web-enabled and functionally expanded to instill knowledge into sales processes (not only into engineering processes).

top telecom networking companies  products. One of the top three development programs that launched last year (2010) is the Document Generator, which is shared by all Cincom CPQ modules. The Cincom rules environment is used for configuration of document content and OpenXML for document generation. We can produce any document a customer wants—and have been also able to integrate Word, AutoCAD , SolidWorks , and graphics applications all into a single Word or PDF file for customers. It is also noteworthy that we have been using XML Read More

Four Key Questions: Ensuring Continual IT Innovation at CPG Companies


For many consumer packaged goods (CPG) companies, the environment is too complex to implement a new business process without upgrading the IT systems that support that process. Taking a consumer approach to upgrading can help. You need to seek out solutions that fit your CPG environment, can keep up with continual innovation, and more. But you always need to be thinking ahead. Learn more about developing an IT roadmap.

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Don’t Get Left behind: A Reality Check on Social Networking and Customer Relationships


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Overcome the Four IT Inhibitors to BI Success in Midsize Companies


Midsize companies may move so fast that they jeopardize the creation of reliable business performance metrics. Without a trusted set of business information and sound analytic processes, a midsize company cannot make informed business decisions, or take the actions required for successful business outcomes. Learn how your midsize company can overcome the four inhibitors to reliable business intelligence (BI).

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Giving Manufacturing Companies a Fast Start: SAP Business All-in-One Fast-start Program


It’s not easy for manufacturing companies to improve operating efficiency while responding to market changes. Improving productivity across business processes requires visibility, speed, and automation. The SAP Business All-in-One fast-start program can tailor SAP manufacturing software to your needs and roll it out quickly—and, it can be adapted to changing requirements. Find out how it can grow with your company.

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Giving Trade Companies Fast Time to Value


To succeed, wholesale distributors must respond quickly to customers’ expectations of high-quality, differentiated services. Good supplier relationships are crucial, too. Operational excellence and information transparency are key to keeping these important relationships running smoothly. Find out about solutions that can help you improve transparency and coordination, and also streamline inventory management.

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Six Common Mistakes Companies Are Making Today


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Using BI and BPM to Address the Information Challenges of Midsize Companies


Business intelligence (BI) and business performance management (BPM) are two disciplines that become critical as companies progress through the midsize stage. BI and BPM provide key capabilities that every midsize company should have, to answer fundamental questions about performance, now and in the future. Learn how your operations are affected by specific challenges—and how a BI/BPM solution can help address them.

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Mid-size Companies Have Full-size IT Issues


Information technology product selection is one issue that does not scale up or down with the size of the enterprise. The breadth and seriousness of issues that must be managed by the Information Systems Departments of mid-size companies are the same as those of larger corporations with more people and funding resources to apply to them.

top telecom networking companies  E-Procurement is a hot topic these days. There are many suppliers and even more companies pretending to be suppliers of e-Procurement solutions. There is a relatively short list of capabilities that e-Procurement systems will give to a company. Some are: Reduce cycle time from requisition to goods delivery and supplier payment, Enable more aggressive negotiation of pricing for commodity goods, Increase ability to propagate data to diverse systems from a single point of capture. If this were the complete Read More

Why Midsize Companies Need Business Intelligence


Find out how midsized companies are tapping into the power of BI to capitalize on their best business performers by downloading the white paper why...

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Transforming Spreadsheets: Planning, Budgeting and Forecasting for Midsize Companies


This white paper describes how workgroups and midsize companies can transform their spreadsheet-only processes to create flexible and timely plans, budgets, and forecasts. It outlines recommendations for implementing a complete performance management system, using an integrated reporting, analysis, and planning solution purpose-built for workgroups and midsize companies.

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