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Software Functionality Revealed in Detail
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 top telecom product companies


A Product Note: Attensity and the Voice of the Customer
Attensity has found a way to truly capture the voice of the customer with its new breed of customer experience management (CEM) solutions. TEC analyst Jorge

top telecom product companies  Customer Solutions Group, the top three capabilities that would help chief information officers (CIOs) to create a more compelling customer experience are: support for mobile applications, simpler interfaces for customer-facing employees, and guided experiences. Another challenge according to the survey is the ability to audit customer transactions, which is always a good starting point for any type of analysis.   Conclusion Attensity has positioned itself as a serious contender in the CEM space owing

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

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Compare Software Solutions

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Documents related to » top telecom product companies

Progress Software Rounds Out its RPM Offering with Corticon Buy


Progress Software (NASDAQ: PRGS), a software solutions and platforms provider that enables enterprises to be operationally responsive, is ending 2011 on quite a positive note. Not long after its partner and user conference Progress Revolution 2011 this fall (see TEC’s exhaustive report on the multiday event), the company first picked its new CEO in Autodesk’s former top executive Jay Bhatt in late

top telecom product companies  is joining the  BRMS top echelon of IBM ILOG, Pegasystems , and Fair Isaac . The intent for Progress RPM’s business users is to be able to handle business problems on the fly without IT staff help, such as emergency transportation routes for an airline or travel agent, re-sequencing and redirecting the shipment, billing and services issues for a telecom firm, and changes in the financial markets for a bank. It will be interesting to watch whether this nifty rules engine will enable Progress to Read More

EDI and XML Integration: Vitria Buys XMLSolutions


In a move designed to further its efforts in integrating EDI and XML, Vitria has announced the purchase of XMLSolutions Corporation. Given that the market for EDI business collaboration is huge, and that XML is the up and coming (and lower cost) standard, we expect the ability to translate bi-directionally between either format will become hugely popular.

top telecom product companies  to communicate with the top 15-20% of their trading partners (Ed: use it when they have to). The remaining 80-85% of trading partners need a simpler, less expensive solution that leverages the emerging XML standard for information exchange over the Internet. TEC agrees that the market is ripe for all types of translation capabilities between EDI and XML formats. Many enterprises, particularly large, well-established ones, are not willing to abandon the significant investments they have made in EDI Read More

Enterprise Software Product Outsourcing: A Fresh Perspective for Mid-market Vendors


Creating outsourcing centers is a viable option for companies under pressure to develop quality products with tight time and budget restraints. Mid-market companies, however, often do not have this option, but can still benefit from partnering with an outsourcing provider.

top telecom product companies  is one of the top destinations for companies seeking outsourcing providers. The number of Indian software professionals have studied and worked in the US IT sector and returned to India to open or work in outsourcing centers has grown. Initially a small number of professionals from India went to the US to study and eventually retained jobs there. However, because of the high demand for IT professionals, US companies began to apply for work visas to allow Indians to come to the US to work on specific Read More

Study Reveals Top 10 Requirements for Improving Event Resolution in IT


A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe service outages do not occur. In fact, over 75 percent of participants identified significant gaps in existing processes. However, it is possible to identify the components of an effective interactive event notification platform to mitigate current process gaps.

top telecom product companies  Reveals Top 10 Requirements for Improving Event Resolution in IT Study Reveals Top 10 Requirements for Improving Event Resolution in IT If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. AlarmPoint delivers instant notification, freeing up on-duty personnel to focus on more value-added projects. If you are considering any of the following best practice initiatives, AlarmPoint's event notification and resolution solutions will deliver Read More

RoamBI Flow, the New Mobile Product from Mellmo


Earlier this week MeLLmo, creator of the mobile business intelligence solution Roambi, announced a new product to be launched in June and included in its Mobile software stack: RoambBI Flow.RoamBI Flow, an iPad app, is an information publishing platform that enables organizations to publish information that goes beyond data visualization and analytics, incorporating data into complete

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Six Mistakes Companies Are Making Today and How You Can Avoid Them


When the economy slows, many businesses react by retrenching and cutting costs. While cost reduction is important, companies often overlook equally critical strategic decisions—opportunities to use business information to strengthen product and service offerings and emerge ahead of the competition. Find out how you can use business intelligence (BI) to avoid the most common mistakes companies make in a down economy.

top telecom product companies  effective way to identify top customers based on profitability, size, or potential. But if customer and sales data is located in multiple software applications, it could be difficult to access the information and build an overall picture needed for valuable insight into customer behaviors. According to a recent survey of CIO s and IT managers conducted by Information Age, business intelligence tools can help. Most of the 350 respondents believe business intelligence could significantly improve marketing Read More

Digitize Your Product Strategy


Unfortunately, the portfolio management processes that experts have advocated for years—and that many organizations have implemented—often take the form of semi-annual or even annual meetings. However, this often raises balance or alignment issues only after millions of dollars have been spent. What’s needed is real-time information that can be used to conduct continuous, automated assessment of portfolio status.

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Top 5 Reasons Professional Services Organizations are Embracing the Cloud


In the webcastTop 5 Reasons Professional Services Organizations Are Embracing the Cloud, find out why cloud technology has so captivated PSOs and l...

top telecom product companies  way. In the webcast Top 5 Reasons Professional Services Organizations Are Embracing the Cloud , find out why cloud technology has so captivated PSOs and learn about: the central role of knowledge workers in PSOs, and their reliance on the cloud today the ways cloud technology is impacting PSOs, both internally and with their clients a real-life case history of the benefits and challenges of cloud computing Join this webcast to discover how the cloud can benefit your professional service organization Read More

Dematic Selects aPriori for Product Cost Management


Dematic, a supplier of automated warehouse logistics and material handling systems, selected aPriori to control new product costs by providing real-time insight to cost projections in design and sourcing.

top telecom product companies  industry watch, erp, cad, plm, bom, product costing, product cost management Read More
Oco, Inc

Bye-bye to the Old BI: Business Intelligence for Midsized Companies


Most small to midsize companies have found business intelligence (BI) solutions to be beyond their financial reach. But now, you don’t have to rely only on spreadsheets for data visibility—with software-as-a-service (SaaS), BI can quickly and easily be set up enterprise-wide. Find out five requirements of a scalable data warehouse strategy, for more effective data analysis and better understanding of business performance.

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Key Metrics for Monitoring New Product Development


Since our research-driven beginnings, Johnson & Johnson Advanced Sterilization Products (ASP) has continually improved the new product development (NPD) process. Detailed process mapping has revealed three tiers of business metrics, starting with drivers and moving up through execution metrics to business performance metrics. When driver metrics improves, so does business performance. Six Sigma tools helps identify specific metrics at all tiers and the causality linkages among them. Each NPD process step at ASP results in a deliverable, and each deliverable relates to a trade-off triangle (cost-time-resources) and, ultimately, to investment dollars. To track performance, ASP calculates how actual NPD decisions and what-if scenarios affect deliverables, alter investment triangles, and thereby influence business results. ASP uses similar process and tools, including the investment triangles and Six Sigma QFD, to make idea management decisions. The IDweb real-time software environment enables both the NPD and idea management processes at ASP. By deploying the strategic planning, idea management, portfolio and pipeline management, process management, and resource management modules of IDweb, ASP has increased throughput by 20 percent and reduced cycle time by 40 percent.

top telecom product companies  idea,Ide,NPD,sterilization,management Read More

aPriori Brings BI to Product Costing


aPriori has announced the general availability of Cost Insight, a new business intelligence (BI) capability that delivers timely and actionable product cost and profitability data to engineering, manufacturing, and sourcing managers and executives in a self-service manner.

top telecom product companies  industry watch, cad, product costing, bi, jaspersoft, etl, business intelligence, Cost Insight Read More

The Product Portfolio Management Benchmark Report: Achieving Maximum Product Value


Products may fail to meet expectations for many reasons—most of which are self-inflicted wounds (such as unclear product definitions) by the company bringing them to market. What’s more, politics and inertia all too often win the day when it comes to making difficult product portfolio decisions. What actions can you take to rank among those companies which realize margin advantages of over 50 percent for new products?

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Rockler Companies Moves to VISI’s ReliaCloud Service


VISI Incorporated, a provider of data center solutions, announced that it has signed a three-year agreement with Rockler Companies to provide ReliaCloud services for Rockler Companies, Inc. The ReliaCloud services provide a virtualized, outsourced production server environment for Rockler. Rockler supplies specialty hardware, tools, and woodworking products through retail stores and

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