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Software Functionality Revealed in Detail
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 top telecommunications companies 2012


TEC Industry Watch: Enterprise Software News for the Week of June 11, 2012
SOFTWARE SELECTIONSJeanswest selects Manhattan Associates Industry tags: Fashion/retail

top telecommunications companies 2012  even end users’ and top management’s psychological readiness to use shared back-office software. In view of all this, my congratulations to UNIT4’s team and, certainly, to the local authorities in the UK that made this project a reality. —Aleksey Osintsev, TEC Research Analyst UNIT4: TEC profile Standby Screw Machine Products Co. replaces five old systems with IQMS ERP Industry tags: Manufacturing This contract parts company, which owns two manufacturing facilities in the US and China, will

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CC&B for Telecommunications Industries

Customer care and billing (CC&B) solutions for telecommunications providers typically provide mediation; provisioning; retail rating and billing; reporting; financial systems; packages, discounts, and promotions characteristics; and billing for voice, data, content, and utility services.  

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Ventyx-Utilities’ One-Stop-Shop Provider?


In 2012, there is still no such thing as a true “total solution provider” for energy and utility companies. These companies just have too many needs across the board that require robust industry-specific functionality and deep domain expertise for a single vendor to satisfy them all. But Ventyx, an ABB company, comes close to the mark. TEC principal analyst P.J. Jakovljevic discusses Ventyx’s strategy with its product marketing team.

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Part 1 of this series analyzed the phenomenon of the rise of the service economy: the increasing importance of the service sector in industrialized economies. Especially in a sluggish market, service delivered after the initial sale of a product is what can truly differentiate competitors. In fact, after-sale service is quite difficult to replicate. Thus, while durable (hard

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PegaWorld 2011 Revisited


How did Pegasystems avert disaster and become one of the fastest growing technology companies? The business process management (BPM) vendor started delivering software that users could change relatively easily. TEC Principal Analyst P.J. Jakovljevic takes a close look at Pega BPM and how this customer-centric software with its unique approach to process execution and modeling has contributed to Pegasystems’ success.

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The Power Behind SHL Talent Analytics


Many organizations don’t understand the effectiveness of their talent management programs relative to their competitors’. SHL Talent Analytics is changing the way organizations think about their talent—by adding a new dimension to talent analytics. TEC analyst Sherry Fox looks at how this system provides data-driven talent insights that help businesses better understand their ‘greatest asset’ and boost business performance.

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RedShift 2012: RedPrairie’s Three-year Transformational Journey


The recently held RedShift 2012 user conference was reportedly a huge success for RedPrairie, a vendor of supply chain management (SCM), workforce management (WFM), and multi-channel retail solutions. (I could not attend the multi-day event in person, but I was kindly debriefed by RedPrairie after the event). The business world has lately been transformed by a host of phenomena such as digital

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Microsoft Analyst Event Part One: What’s New for Fall 2012


The traditional Microsoft Dynamics Fall Analyst Event (FAE) 2012 started with a tour of the flagship Microsoft Store in an opulent mall in Bellevue, WA, where Windows 8 and Surface were all the rage. Windows 8 is about the following three features: Performing tasks with fewer clicks -- the “tiles” (formerly called the “Metro” look-and-feel) are updated in real time, whereas on, say,

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SAP BusinessObjects Edge BI: Designed for Growing Companies


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Early Adoption of Windows Vista Yields Strong Return for Midsize Companies


IT departments in midsize companies are expected to improve the service quality to PC users, cut IT support costs, and increase business flexibility. But midsize companies often worry about tight IT budgets and few IT resources. Deploying the Windows Vista operating system can help. Find out what 73 midsize companies have to say about how Windows Vista has offered not only cost savings, but security benefits and more.

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Top Learning Trends for 2012


This learning management white paper outlines the top 2012 trends in today’s learning management space and why they’re relevant.

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