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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 top us telecommunications companies 2011


PegaWorld 2011 Revisited
How did Pegasystems avert disaster and become one of the fastest growing technology companies? The business process management (BPM) vendor started delivering

top us telecommunications companies 2011  tennis player). Indeed, Pega’s top managers and their approach to developing software are a far cry from being dull. Interestingly, Pega is nearly a 30-year-old company (founded in 1983 by its current CEO Alan Trefler), but it still feels like a youngish company that is just past the startup phase. This may be because the company has had four major phases in its current lifecycle, with each phase coinciding with a major product rewrite in a new technology. The first three phases lasted for more than

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CC&B for Telecommunications Industries

Customer care and billing (CC&B) solutions for telecommunications providers typically provide mediation; provisioning; retail rating and billing; reporting; financial systems; packages, discounts, and promotions characteristics; and billing for voice, data, content, and utility services.  

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One Vendor’s Mission to Make Service Businesses Click - Part 3


Part 1 of this blog series introduced ClickSoftware Technologies (NASDAQ: CKSW), which until recently had focused solely on workforce and service optimization software solutions for large field service companies. Gradually, via both internal development and a few appetizing acquisitions in 2009, the vendor added a few important growth engines, such as mobile computing solutions

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Navigating Between Service Management Scylla & Charybdis - Part 2


Part 1 of this series analyzed the phenomenon of the rise of the service economy: the increasing importance of the service sector in industrialized economies. Especially in a sluggish market, service delivered after the initial sale of a product is what can truly differentiate competitors. In fact, after-sale service is quite difficult to replicate. Thus, while durable (hard

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TEC Industry Watch: Enterprise Software News for the Week of June 11, 2012


SOFTWARE SELECTIONSJeanswest selects Manhattan Associates Industry tags: Fashion/retail "Manhattan Associates once again shows the strength of its SCALE platform; Jeanswest was in much need of a supply chain solution that could help them streamline logistics across and between three continents. Jeanswest will now be able to better manage its operations across its branded stores and distribution

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Appian: Pushing the BPM Envelope—Part Two


To further discuss the issues brought up in last week’s post on business process management (BPM) provider Appian, TEC's P.J. Jakovljevic recently spoke to the company's VP of product marketing Malcolm Ross.

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Reporting for Midsize Companies


Reporting is a valuable tool that can help you understand your company’s performance. The right reporting tool is simply the one that lets you work with information the way you want to, and gives you confidence that the information is relevant and accurate. Find out how a single reporting application can reduce the complexity of the reporting environment for IT, while delivering more benefits for your users.

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Achieving Business Intelligence in Midsize Companies


Most companies have an incredible amount of data living in transaction-based, distributed systems and databases. But these databases are often not designed to communicate with one another, allow users to explore data in unusual ways, or quickly provide high-level summaries of data. Learn how business intelligence (BI) systems can provide these and other benefits, and how to implement BI in your organization.

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US Sporting Goods Retailer Plans Switch to Oracle Retail


Today Oracle unveiled some of the details of its new contract with Finish Line, Inc.—one of the leading US-based retailers of sports footware, apparel, and accessories. This retail chain will acquire a whole range of Oracle Retail software solutions, including Oracle Retail Merchandising, Planning, and Stores. The company is currently using legacy applications that have some obvious

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Seven Keys to Win-win VMI Partnerships for Aerospace Companies


Aerospace and defense companies know it is imperative that they become more responsive to customer demand across their entire range of products, but they often can't afford to stock tremendous amounts of inventory to ensure service levels. Transitioning from a 'push' supply chain methodology to a demand-driven 'pull' approach lets suppliers sense and respond to actual customer demand signals and gain continuous visibility to customer/market activity. This white paper shows how to make this approach succeed in the aerospace supply chain.

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What's New in Human Capital Management-- 2011 Buyer's Guide


Learn about the latestgeneration of HCM solutions in TEC's 2011 Human Capital Management Buyer's Guide.

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Overcome the Four IT Inhibitors to BI Success in Midsize Companies


Midsize companies may move so fast that they jeopardize the creation of reliable business performance metrics. Without a trusted set of business information and sound analytic processes, a midsize company cannot make informed business decisions, or take the actions required for successful business outcomes. Learn how your midsize company can overcome the four inhibitors to reliable business intelligence (BI).

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