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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 top us telecommunications companies 2011


PegaWorld 2011 Revisited
How did Pegasystems avert disaster and become one of the fastest growing technology companies? The business process management (BPM) vendor started delivering

top us telecommunications companies 2011  tennis player). Indeed, Pega’s top managers and their approach to developing software are a far cry from being dull. Interestingly, Pega is nearly a 30-year-old company (founded in 1983 by its current CEO Alan Trefler), but it still feels like a youngish company that is just past the startup phase. This may be because the company has had four major phases in its current lifecycle, with each phase coinciding with a major product rewrite in a new technology. The first three phases lasted for more than

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CC&B for Telecommunications Industries

Customer care and billing (CC&B) solutions for telecommunications providers typically provide mediation; provisioning; retail rating and billing; reporting; financial systems; packages, discounts, and promotions characteristics; and billing for voice, data, content, and utility services.  

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Documents related to » top us telecommunications companies 2011

One Vendor’s Mission to Make Service Businesses Click - Part 3


Part 1 of this blog series introduced ClickSoftware Technologies (NASDAQ: CKSW), which until recently had focused solely on workforce and service optimization software solutions for large field service companies. Gradually, via both internal development and a few appetizing acquisitions in 2009, the vendor added a few important growth engines, such as mobile computing solutions

top us telecommunications companies 2011  that may work on top of the user's choice of underlying mobile infrastructure (e.g. local database, synchronization, communication management, and device management). The suite currently supports both Microsoft's and SAP Sybase 's mobile infrastructure. Over the last 18 months or so, while there has been strong demand for ClickSoftware’s breadwinning optimized scheduling solution, the area of mobility has reportedly experienced even larger demand. ClickSoftware now has over 50 customers who have Read More

Navigating Between Service Management Scylla & Charybdis - Part 2


Part 1 of this series analyzed the phenomenon of the rise of the service economy: the increasing importance of the service sector in industrialized economies. Especially in a sluggish market, service delivered after the initial sale of a product is what can truly differentiate competitors. In fact, after-sale service is quite difficult to replicate. Thus, while durable (hard

top us telecommunications companies 2011  replaced, assets maintained at top efficiency (and therefore minimum emissions and pollution), and so on, are just come compelling eco-friendly ( green ) aspects of a high-performance service business. Thus, I think it behooves companies who are service providers to think the “green and lean” way, in order to increase their margins and make their customers happier by doing so (and it cannot hurt to save the planet a bit). A Big-box Retailer Example Part 1 established that aftermarket services Read More

TEC Industry Watch: Enterprise Software News for the Week of June 11, 2012


SOFTWARE SELECTIONSJeanswest selects Manhattan Associates Industry tags: Fashion/retail "Manhattan Associates once again shows the strength of its SCALE platform; Jeanswest was in much need of a supply chain solution that could help them streamline logistics across and between three continents. Jeanswest will now be able to better manage its operations across its branded stores and distribution

top us telecommunications companies 2011  even end users’ and top management’s psychological readiness to use shared back-office software. In view of all this, my congratulations to UNIT4’s team and, certainly, to the local authorities in the UK that made this project a reality. —Aleksey Osintsev, TEC Research Analyst UNIT4: TEC profile Standby Screw Machine Products Co. replaces five old systems with IQMS ERP Industry tags: Manufacturing This contract parts company, which owns two manufacturing facilities in the US and China, will Read More

Appian: Pushing the BPM Envelope—Part Two


To further discuss the issues brought up in last week’s post on business process management (BPM) provider Appian, TEC's P.J. Jakovljevic recently spoke to the company's VP of product marketing Malcolm Ross.

top us telecommunications companies 2011  (four of the world’s top five pharma companies are Appian customers—Johnson & Johnson, Sanofi, Merck, Novartis), transportation (Appian customers like Dallas/Fort Worth Airport, Melbourne Airport and UPS), and energy/utilities (Appian customers like EDP Renewables, Husky Energy, Ameren, Marathon Petroleum, Memphis Light, Gas and Water).   Much of this new market penetration has been driven by Appian’s “write once, run everywhere” architecture for rapid mobile development (supporting processes Read More

Reporting for Midsize Companies


Reporting is a valuable tool that can help you understand your company’s performance. The right reporting tool is simply the one that lets you work with information the way you want to, and gives you confidence that the information is relevant and accurate. Find out how a single reporting application can reduce the complexity of the reporting environment for IT, while delivering more benefits for your users.

top us telecommunications companies 2011   Read More

Achieving Business Intelligence in Midsize Companies


Most companies have an incredible amount of data living in transaction-based, distributed systems and databases. But these databases are often not designed to communicate with one another, allow users to explore data in unusual ways, or quickly provide high-level summaries of data. Learn how business intelligence (BI) systems can provide these and other benefits, and how to implement BI in your organization.

top us telecommunications companies 2011  data mining techniques,enterprise reporting,microsoft business intelligence,predictive analytics,reporting analytics,executive dashboard,performance reporting,business intelligence tools,data mining warehousing,performance dashboard,business intelligence bi,business intelligence solutions,data mining ppt,data mining tools,statistical data mining Read More

US Sporting Goods Retailer Plans Switch to Oracle Retail


Today Oracle unveiled some of the details of its new contract with Finish Line, Inc.—one of the leading US-based retailers of sports footware, apparel, and accessories. This retail chain will acquire a whole range of Oracle Retail software solutions, including Oracle Retail Merchandising, Planning, and Stores. The company is currently using legacy applications that have some obvious

top us telecommunications companies 2011  Sporting Goods Retailer Plans Switch to Oracle Retail Today Oracle unveiled some of the details of its new contract with Finish Line, Inc.—one of the leading US-based retailers of sports footware, apparel, and accessories. This retail chain will acquire a whole range of Oracle Retail software solutions, including Oracle Retail Merchandising, Planning, and Stores. The company is currently using legacy applications that have some obvious limitations nowadays. Scott Hoffman, chief merchandising officer Read More

Seven Keys to Win-win VMI Partnerships for Aerospace Companies


Aerospace and defense companies know it is imperative that they become more responsive to customer demand across their entire range of products, but they often can't afford to stock tremendous amounts of inventory to ensure service levels. Transitioning from a 'push' supply chain methodology to a demand-driven 'pull' approach lets suppliers sense and respond to actual customer demand signals and gain continuous visibility to customer/market activity. This white paper shows how to make this approach succeed in the aerospace supply chain.

top us telecommunications companies 2011  aerospace, defence, vendor-managed inventory, VMI, customer demand, inventory, supply chain Read More

What's New in Human Capital Management-- 2011 Buyer's Guide


Learn about the latestgeneration of HCM solutions in TEC's 2011 Human Capital Management Buyer's Guide.

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Overcome the Four IT Inhibitors to BI Success in Midsize Companies


Midsize companies may move so fast that they jeopardize the creation of reliable business performance metrics. Without a trusted set of business information and sound analytic processes, a midsize company cannot make informed business decisions, or take the actions required for successful business outcomes. Learn how your midsize company can overcome the four inhibitors to reliable business intelligence (BI).

top us telecommunications companies 2011  IBM,bi,business intelligence,metrics,business performance,business intelligence management,metrics analytics,bi management,bi reporting,business intelligence reporting,business intelligence system,business intelligence systems,process metrics,business intelligence dashboard,business intelligence services Read More

Business Intelligence: A Guide for Midsize Companies


Business intelligence (BI) is not a new concept. What’s new is that BI tools are now accessible for midsize companies. Managers can use BI to analyze complex information to support their decision-making processes, combining data from a variety of sources to get an integrated, 360-degree view of the company. Find out how to select the right BI software, the right vendor, and the right approach to implementing BI.

top us telecommunications companies 2011  and easily request the top or bottom performers ' when combined with drill-down, slice - and- dice, and filtering functions ' provides powerful but easy-to-use analytics. Star Trac of Irvine, California, is a midsize manufacturer of quality physical-fitness equipment serving a global market. Like many rapidly growing companies, its data was spread across multiple silos ' making it difficult to aggregate and reconcile data to facilitate better decision making and align key objectives and business Read More

Four Key Questions: Ensuring Continual IT Innovation at CPG Companies


For many consumer packaged goods (CPG) companies, the environment is too complex to implement a new business process without upgrading the IT systems that support that process. Taking a consumer approach to upgrading can help. You need to seek out solutions that fit your CPG environment, can keep up with continual innovation, and more. But you always need to be thinking ahead. Learn more about developing an IT roadmap.

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Levelling the Playing Field: How Companies Use Data for Competitive Advantage


Nearly all companies realize the way to gain a competitive advantage is to obtain better data, interpret them quickly, and distribute them in easier-to-use formats. But there are many obstacles to the effective use of data, resulting in unused corporate data in many companies. How are companies using information to beat their rivals and create a more level playing field? Find out how business practices are evolving to this end.

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Reporting for Midsize Companies: Empower Your Business with Self-service Reporting


Business reporting is a priority for IT and business users at midsize companies. These companies, lean on resources, need a single reporting solution that addresses a full range of reporting requirements and users. Discover complete reporting solutions that can recognize and accommodate different kinds of users, provide complete coverage for all types of reports, and access all enterprise data, regardless of the source.

top us telecommunications companies 2011  Cognos,dashboard,reporting,dashboards,data visualization,report writer,reporting tool,dashboard download,reporting tools,analytics reporting,business dashboard,i dashboard,marketing dashboard,performance dashboards,dashboard example Read More