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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 us telecommunications companies q


Sword Ciboodle-One More BPM-Centric CRM Provider
What does BPM have to do with CRM? Sword Ciboodle can tell you. The vendor delivers process-based customer interaction solutions to contact centers to improve

us telecommunications companies q  BPM-Centric CRM Provider The obvious interaction between business process management (BPM) and customer relationship management (CRM) in the business realm has not been that natively embraced by software providers in their offerings (for more analysis, read TEC ’s blog post ). Some exceptions are Pegasystems (including Chordiant , read here ), Consona CRM (including former Onyx , SupportSoft , and KNOVA , read here ), and KANA Software (read here ). To be fair, Microsoft Dynamics CRM (see recent TEC

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CC&B for Telecommunications Industries

Customer care and billing (CC&B) solutions for telecommunications providers typically provide mediation; provisioning; retail rating and billing; reporting; financial systems; packages, discounts, and promotions characteristics; and billing for voice, data, content, and utility services.  

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Documents related to » us telecommunications companies q

Baan - What Will The Future In Invensys’ Stable Bring? Part 1: About Baan


Baan, once a leading global provider of ERP software hopes its adoptive parent, Invensys, will put it back on the enterprise software applications map. However, we believe Baan’s path to full recovery will be quite thorny. Part 1 discusses Baan’s history and where it is headed under Invensys.

us telecommunications companies q  international expansion. Although initial US expansion efforts were unsuccessful, a $20 million contract with Boeing in 1994 paved the way for the establishment of a US headquarters. In 1994 the Baan brothers gave the monetary value of their stock, while keeping the voting control, to Oikonomos, a foundation they created to fund charitable ventures. They also formed Baan Investment, a venture capital firm designed to promote ERP software development. Baan went public in 1995 and began its quest to Read More

GXS Acquires HAHT Commerce or More Synchronized Retail B2B Data Part Four: Challenges and User Recommendations.


With the acquisition of HAHT, GXS is making a play to build out its complementary software offerings--in particular, its product information management (PIM) and data synchronization tools.

us telecommunications companies q  their products. This brings us to the question about the advantages and sustainability of partner relationship management (PRM) applications. Designed to help manufacturers reach end users served by an intermediary, PRM software lets OEMs grasp feedback from end customers, while also supporting commerce and interactions with distributors. The natural question then is why only a few software vendors specializing in PRM, which is also known as channel management, demand chain management (DCM), or channel Read More

The Power of Knowledge -- Knowledge is Power (Part 3)


Part 1 of this blog series introduced the need for knowledge management (KM) software applications as part of a more comprehensive and strategic service management (SSM) suite. One such broad SSM suite has been advanced by Servigistics, and Part 2 zoomed into the capabilities of one particular part of the Servigistics SSM suite: Service Knowledge Management (SKM). Potential SKM Benefits

us telecommunications companies q  [PaaS] provider), beating the US$15m it paid for wireless infrastructure provider Sendia in 2006 . A somewhat strange aspect of the acquisition was that InStranet has mostly (over 75 percent of its clients) been a traditional, on-premise software provider, with the rest being hosted in a single-tenant mode. These modes of operation have been exactly the opposite of the “No Software” mantra of Salesforce.com. InStranet has also sold its KM products primarily to European telecommunications and Read More
Oco, Inc

Bye-bye to the Old BI: Business Intelligence for Midsized Companies


Most small to midsize companies have found business intelligence (BI) solutions to be beyond their financial reach. But now, you don’t have to rely only on spreadsheets for data visibility—with software-as-a-service (SaaS), BI can quickly and easily be set up enterprise-wide. Find out five requirements of a scalable data warehouse strategy, for more effective data analysis and better understanding of business performance.

us telecommunications companies q  to the Old BI: Business Intelligence for Midsized Companies Most small to midsize companies have found business intelligence (BI) solutions to be beyond their financial reach. But now, you don’t have to rely only on spreadsheets for data visibility—with software-as-a-service (SaaS), BI can quickly and easily be set up enterprise-wide. Find out five requirements of a scalable data warehouse strategy, for more effective data analysis and better understanding of business performance. Read More

Top Software for Financial Services Companies


For your own customized comparison reports, select a category below:ERP for Financial Services. Accounting Software Systems.

us telecommunications companies q  quick and easy In just seconds, you can get free side-by-side software comparison reports. Choose from all the leading vendors—including Microsoft, SAP, Oracle, UNIT4, Sage, IBM, MicroStrategy, Infor, Epicor, META4, NuView, NOW Solutions, Cézanne Software, PRELYTIS, QlikTech International, TARGIT, Cougar Mountain Software—and many more. For your own customized comparison reports , select a category below: ERP for Financial Services Accounting Software Systems CRM for Financial Services Human Read More

The Ken Blanchard Companies


Founded in 1979, the Ken Blanchard Companies developed leadership training system Situation Leadership II. Other focuses include organizational leadership consulting, leadership skill training, coaching, and executive development.

us telecommunications companies q  Situation Leadership II. Other focuses include organizational leadership consulting, leadership skill training, coaching, and executive development. Read More

Supply Chain Risk Management for Wholesale Distribution Companies: Planning for Disruption


Forward-looking companies are focusing on managing supply chain risk. The same functionality that supports supply chain network visibility, collaboration, and analytics can also enable supply chain risk management. This white paper shows that companies often actually possess the data they need, but disconnected systems impede the ability to make the right data accessible to the right people at the right time.

us telecommunications companies q  Disruption Forward-looking companies are focusing on managing supply chain risk. The same functionality that supports supply chain network visibility, collaboration, and analytics can also enable supply chain risk management. This white paper shows that companies often actually possess the data they need, but disconnected systems impede the ability to make the right data accessible to the right people at the right time. Read More

Reporting for Midsize Companies


Reporting is a valuable tool that can help you understand your company’s performance. The right reporting tool is simply the one that lets you work with information the way you want to, and gives you confidence that the information is relevant and accurate. Find out how a single reporting application can reduce the complexity of the reporting environment for IT, while delivering more benefits for your users.

us telecommunications companies q  more benefits for your users. Read More

BWI Companies Selects VAI’s S2K ERP


BWI, a Texas-based wholesale distributor of lawn and garden products, selects VAI's S2K ERP system to enhance collaboration within its distributed sales force and transform its business. Find out what sealed the deal for BWI.

us telecommunications companies q  valuable insights from its customer and product data.   BWI, a Texas-based wholesale distributor of lawn and garden products with numerous locations servicing a diversified customer base in 15 states, sought a solution to automate and integrate its core business functions. It also looked to eliminate manual processes associated with building reports, and to extract data into customer buying trends and product line profitability. BWI determined that with its ease of use and full integration with existing Read More

Case Study: US Lumber Group


US Lumber Group, a building materials distributor, has over 6,000 customers and eight cost centers. As the company grew, it needed a business intelligence (BI) solution to help calculate and analyze activities, including all financial forecasting. It decided to look beyond its planned enterprise resource planning (ERP) upgrade, and chose Cognos. Learn why the company has access to more relevant data than ever before.

us telecommunications companies q  Case Study: US Lumber Group US Lumber Group, a building materials distributor, has over 6,000 customers and eight cost centers. As the company grew, it needed a business intelligence (BI) solution to help calculate and analyze activities, including all financial forecasting. It decided to look beyond its planned enterprise resource planning (ERP) upgrade, and chose Cognos. Learn why the company has access to more relevant data than ever before. 0 Read More

Open letter to companies planning on using Social CRM


If you have decided to use social customer relationship management (SCRM) to sell your products or services, you should be ready to adapt to what your customers consider SCRM to be, not vice versa. As I mentioned in my post Social CRM is Dead, Long Live Social Media Flavored CRM, I see the “social” in SCRM as being related to human welfare and not only to social media. Therefore, SCRM should

us telecommunications companies q  to companies planning on using Social CRM If you have decided to use social customer relationship management (SCRM) to sell your products or services, you should be ready to adapt to what your customers consider SCRM to be, not vice versa. As I mentioned in my post Social CRM is Dead, Long Live Social Media Flavored CRM , I see the “social” in SCRM as being related to human welfare and not only to social media. Therefore, SCRM should not only allow me to use social media when interacting with Read More

Transforming Spreadsheets: Planning, Budgeting and Forecasting for Midsize Companies


This white paper describes how workgroups and midsize companies can transform their spreadsheet-only processes to create flexible and timely plans, budgets, and forecasts. It outlines recommendations for implementing a complete performance management system, using an integrated reporting, analysis, and planning solution purpose-built for workgroups and midsize companies.

us telecommunications companies q  complete performance management system, using an integrated reporting, analysis, and planning solution purpose-built for workgroups and midsize companies. Read More

A Quality and Compliance Training Road Map for Emerging FDA-regulated Companies


A Quality and Compliance Training Road Map for Emerging FDA-Regulated Companies Emerging life science companies face the same compliance and regulatory pressures as larger ones. Companies that outsource sales and operational functions need to disseminate training on key policies, procedures, and regulations to a wide audience—without the benefit of a dedicated training team. These companies demand solutions that automate the quality training effort without compromising the entire quality program.

us telecommunications companies q  training,learning management,lms,learning management system,learning management systems,open source learning management system,learning management system lms,learning management system software,online learning management system,learning management systems comparison,learning management system comparison,e learning management system,learning management system open source,lms learning management system,learning systems management Read More

Leveling the Field: Powerful Software Solutions for Midsize Companies


Find out more in leveling the field: powerful software solutions for midsize companies.

us telecommunications companies q  complex, global marketplace, midsized businesses need powerful manufacturing and distribution software—the kind that's traditionally been available only to the largest corporations. But that's changed. Midsized businesses now have access to the same robust, high-end software solutions the big corporations use—without the giant price tags or long, drawn-out implementations. Major business software vendor Oracle has developed a program that puts the same software used by the largest enterprises into Read More