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The Demarc Extension and Its Role in the Enterprise Network Telecommunications Infrastructure
Demarc extensions have been a recurring gray area in the telecommunications industry for years. There is often misconception when it comes to who actually

voice telecommunications industry history  of communications, such as voice and video playing a large role in daily business life, it can be catastrophic when access is denied. However, little attention is given to the importance of this necessary element to a network until it is not working and the finger-pointing begins. Since the deregulation efforts, this extension of the demarcation point, known as the holy grail of cabling, has contained several drawbacks. Some of the key problems are the loss of the standardization that was maintained by Read More...
CC&B for Telecommunications Industries
Customer care and billing (CC&B) solutions for telecommunications providers typically provide mediation; provisioning; retail rating and billing; reporting; financial systems; packages, discoun...
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Documents related to » voice telecommunications industry history


Oracle Further Orchestrates Its SOA Forays Part One: Event Summary and Market Impact
Although its service-oriented architecture-based platform and enterprise solutions will not likely be

voice telecommunications industry history  still listens to the voice of the customer and to market sentiments. The best example of this is the forthcoming release of Oracle E-Business Suite 11i.10 . After about 15 months of development and over 2,000 enhancements, Oracle E-Business represents possibly the largest release so far. It meets additional US regulatory compliances across several industries, such electronic signatures and secure audit trails to comply with the Food and Drug Administration's 21 CFR, Part 11 regulation; patient Read More...
Voice Self-Service Leverages the Knowledge Base to Improve Customer Interactions
Deploying voice self-service (VSS) is undeniably attractive to enterprises because it improves the speed, consistency, and convenience of information sent to

voice telecommunications industry history  II. The Evolution of Voice Self-Service Architectures The typical layering of technology in a VSS system parallels the evolution of IT systems. We have witnessed standardization and commoditization move up the technology stack. By examining this evolution toward a more fully web-application-oriented stack, we see where opportunities exist to leverage standard IT skills for VSS systems. Exhibit 3 shows the typical elements in a VSS system, but with the historical constraints of proprietary linkages Read More...
WorldCom SPRINTs, Nokia/Visa Pays Bill, & Service Providers Gear for Wireless Tsunami
Ready for another Internet Tsunami? Broadband and Wireless ubiquitous infrastructures are coming into place at a rapid rate. Digital Business Service Providers

voice telecommunications industry history  by 2004, and wireless voice is to increase sevenfold from 1999. Caterpillar, for example, has provided remote monitoring of engines, and can call farmer Joe up to let him know his engine needs an oil change - because the oil sensor has detected metal shavings in it. Another wireless example is a coke machine that you can call for a coke if you don't have change - it adds the seventy-five cents to your phone bill (and hopefully delivers the coke). The prospects obviously raise a host of concerns - Read More...
Quote-to-order: One Big, Lean Machine Adds High Tech to Its Mix
BigMachines differentiates itself in the quote-to-order (Q2O) sphere due to its solutions’ lean end-to-end, inquiry-to-order focus. Although there are other

voice telecommunications industry history  a helpdesk with new voice over Internet protocol (VoIP) system integrated with a CRM system to ensure that BigMachines' support agents have relevant customer information at their fingertips a customer knowledge base to provide access to a comprehensive solutions database online, 24/7, 365 days a year online customer collaboration tools to share ideas within the customer community and directly with BigMachines staff dashboards and metrics-reporting tools to track and monitor helpdesk case load, including Read More...
Industry Support in WCM
If you're looking for web content management systems (WCM), I have some stats that might help you key into the features you'd expect to come standard.Here

voice telecommunications industry history   Read More...
ERP for the Oil and Gas Industry (Upstream)
The model of ERP systems for the upstream oil and gas sector addresses the particularly specialized business model of this industry. It is common practice for

voice telecommunications industry history  ERP for oil and gas companies, erp oil industry, erp for oilfield services, erp oil & gas, oil gas production software, fuel oil industry software, compare erp, erp systems, erp software comparison Read More...
A Portrait of the Enterprise Software User in the Pharmaceutical Industry
The pharmaceutical industry faces strict regulatory requirements in the approval of drugs for treatment of diseases. Software can help pharma successfully

voice telecommunications industry history  regulatory compliance,pharma,pharmaceutical companies,biotech,compliance definition,compliance regulatory,NDA,regulatory,biotech firms,biotechnology,drug efficacy,drug safety,drug regulation,drug approval,pharma industry Read More...
TEC Industry Watch: Enterprise Software News for the Week of April 30th, 2012
SOFTWARE SELECTIONS @ DEPLOYMENTSEuropean manufacturer of construction chemicals selects IFS ApplicationsIndustry tags: Process manufacturing, mining

voice telecommunications industry history   Read More...
Chemical Industry ERP Showdown: Infor vs. JD Edwards vs. Lawson vs. SAP vs. SSI
Today’s Showdown is based on an industry-specific case study. Five enterprise resource planning vendors were selected for the evaluation. All the results were

voice telecommunications industry history  Infor,JD Edwards,Lawson,SSI,accounting software,accounting software comparison,applications erp,applications of erp,benefits of erp,best erp,best erp software,best erp system,best erp systems,best of breed erp,best of breed vs erp Read More...
Food Distribution Vertical Industry Brief
Food giants and technology providers work together to improve the efficiency of food processing, and storage and distribution operations, so that food products

voice telecommunications industry history  IBS,warehouse,case,delivery Read More...
TEC Industry Watch: Enterprise Software News for the Week of August 6, 2012
SOFTWARE SELECTIONSAccuride Corporation selects cloud-based Plex Online ERPIndustry tags: Manufacturing

voice telecommunications industry history  together the very important voice component, which has been hardly at all leveraged in traditional CRM and SFA systems. The latest offering also creates wizards for smartphones to simplify daily work on enterprise apps by combining voice-to-text, touchscreen input and DIY customization.  In just a few minutes and a couple of clicks in the WYSIWYG designer, users can create a mobile wizard to guide them through any application task. For instance, a sales person might create a wizard for walking through a Read More...
Dealing with Food Industry Pressures
Small and medium food and beverage companies have the same regulatory requirements as large companies, but with significantly fewer resources with which to

voice telecommunications industry history  food and beverage industry,food service,food retail,ERP,enterprise resource planning,SCM,supply chain management,channel masters,product development,regulatory compliance,compliance management Read More...
BI for the CPG Industry - Supply Chain Visibility Drives Performance
Many organizations in the consumer packaged goods (CPG) industry are experiencing a trade-off between the benefit of high product volume sales coming at the

voice telecommunications industry history  product demand,consumer packaged goods,business intelligence,consumer packaged goods industry,business intelligence solutions,business intelligence system,business intelligence dashboards,business intelligence consulting,business intelligence dashboard,business intelligence reporting,business intelligence analytics,business intelligence tools,consumer packaged goods manufacturing,consumer packaged goods companies list,business intelligence tool Read More...

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